Last updated: October 24, 2024
Welcome to Kiwiexplore, operated by Kiwiexplore Limited. We are committed to protecting your personal data with absolute integrity. In compliance with the New Zealand Privacy Act 2020 and relevant global data regulations (such as GDPR for EU citizens), Kiwiexplore acts as the Data Controller. You can contact our designated privacy officer via email at [email protected]. We do not maintain any commercial phone or public street address to ensure maximum digital security and operational agility.
This policy applies to all prospective and current travelers, users of our digital platforms, and individuals who reach out to us via email or our online submission systems.
To deliver our bespoke travel services, we collect: (a) Information provided directly through our secure contact forms (full name, email address, optional telephone, travel preferences, and custom messages); (b) Technical connection logs collected automatically via cookies (IP addresses, approximate geographical area, browser types, referral links, and page visit duration); (c) Custom analytical records from advertising networks.
| Processing Purpose | Categories of Data Used | Legal Basis (under Privacy Act & GDPR) |
|---|---|---|
| Answering contact inquiries & creating itineraries | Name, Email, Phone, Custom message and preferences | Performance of a contract / Preparatory steps |
| Optimizing site performance & interface | Cookies, browser agent, device specifications | Legitimate interests of the business (or User Consent) |
| Newsletter & marketing notifications | Email address | Explicit Opt-In User Consent |
We deploy Google Consent Mode v2 (advanced) to safeguard user options. Prior to user consent on our banner, all tracking cookies (advertising and analytics) are set to "denied" state. Only basic functional signals required for security purposes are initialized. You may modify your consent choices at any time by clicking the "Cookie Settings" trigger in the footer.
We explicitly declare: We do not sell your personal data. To coordinate luxury journeys, we share relevant portions of your data with trusted partners (such as private aviation providers, helicopter charter pilots, and luxury wilderness lodges). Your information is strictly utilized to process reservations.
All collected files are held in secure, encrypted cloud facilities. When transferring files out of New Zealand, we require standard contractual clauses (SCCs) to keep identical luxury protection standards intact.
Personal datasets are retained for 5 years after the conclusion of your last booked journey, unless local financial auditing laws demand longer archival periods.
Under the New Zealand Privacy Act and global laws, you have the right to inspect, correct, limit, or completely erase your personal data held by us. If you feel we have breached your rights, you can file a formal complaint with the Office of the Privacy Commissioner (OPC) of New Zealand at www.privacy.org.nz.
Our travel solutions are designed for adults. We do not knowingly collect records from minors under the age of 16 without clear parent/guardian approval.